Thank you for shopping at Dani Ledo! Not entirely satisfied with your purchase? I'm more than happy to help.
How To Return Your Product
Should you wish to return your product, please send an email over to firstname.lastname@example.org detailing your order number, which product it is that you would like to return and the reason for your return. I will then respond confirming that I can accept your return and will give you the return address for your item to be sent to.
You have 7 calendar days from the date that you received your item to get in contact advising that you would like to return an item. You must then return it within 14 days from the date the you received your item. To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item, shipping costs are non refundable. Should you wish to exchange an item, please follow the return process above and then purchase the new item that you would like as normal. Please note that you are responsible for the method in which your return is delivered, if the parcel is not tracked or signed for, then I cannot be responsible should it not reach me.
Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund after inspecting the item. If your return is approved, I will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. The original cost of shipping will be deducted from your refund.
If you have any questions regarding returning your item, please don't hesitate to contact me.